PRIVACY POLICY

Last Updated: 2026

1. Information We Collect

We collect personal information you provide when you purchase products, join our waitlist, or interact with our site:

• Customer Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: Payment card details (processed securely via encrypted third-party payment gateways; we do not store full credit card data).
• Usage Data: Device information, IP address, browsing behavior, and site interaction data collected via standard cookies and analytics.

2. How We Use Your Information

We use your data to:

• Process, fulfill, and track your orders.
• Communicate order status, shipping updates, and customer support responses.
• Send waitlist notifications, product drop alerts, and marketing newsletters (you may opt out at any time).
• Prevent fraudulent transactions and maintain platform security.

3. Sharing & Third-Party Processors

We do not sell, rent, or trade your personal information. We share data only with necessary service providers strictly to run our business operations, including:

• Payment processors (e.g., Stripe, Shopify Payments, Apple Pay).
• Shipping carriers and fulfillment partners.
• Email and messaging automation services (e.g., Klaviyo).
• Web analytics tools (e.g., Google Analytics).

4. Data Security & Your Rights

We implement industry-standard SSL encryption and security protocols to safeguard your personal data. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting omar@vptperformance.co.

TERMS OF SERVICE

1. Overview

By accessing vptperformance.co and purchasing our products, you agree to be bound by these Terms of Service.

2. Product Use & Specifications

VPT Performance designs and engineers performance sporting goods. While our gear is designed for high-level recreational play, players are responsible for confirming compliance with specific local club or tournament guidelines prior to competitive sanctioned play.

3. Order Acceptance & Cancellations

We reserve the right to limit order quantities, refuse service, or cancel any order suspected of fraud, unauthorized resale, or pricing error. In the event of a cancellation, a full refund will be issued immediately.

4. Intellectual Property

All visual assets, branding, logos, copy, product designs, and content on this site are the exclusive property of VPT Performance and protected by applicable copyright and trademark laws.